As part of its day to day operation, SANOFI provides access to a variety of tools and resources which are destined to provide information to all the individuals with whom it has business interactions with (patients and their relatives, participants to clinical trials, healthcare professionals, users of products and services, workers, etc.) regarding its activities.
Such tools and resources may be provided in various formats, including, more specifically in electronic format and by means of online electronic communications, including the website available at www.sanofi.com and any other website made available by SANOFI and to which this policy applies (hereinafter together the “Website”). In order to be able to provide them, SANOFI may need to collect and process Personal Data (as defined below) of their users.
SANOFI is fully committed to the protection of Personal Data and intends to provide you with all relevant information regarding the way in which SANOFI processes your Personal Data on the Website.
You will therefore find below all relevant information regarding the processing of Personal Data conducted on this Website. Please note that the content of this Website Privacy Policy may change from time to time, for instance in case of evolution of our processes or as a result of applicable law.. Should these changes be objectively substantial and affect your rights or our obligations pertaining to the protection of Your Personal Data (and insofar as we have a means to contact you), we will notify you of the update by adequate means based on the information we may have collected.
However, we advise you to visit the page of this Website Privacy Policy regularly to verify any updates.
Sanofi India Ltd is responsible for the processing of Personal Data of individuals using this website and therefore acts as the Controller:
Sanofi-Synthelabo India Pvt Ltd
Sanofi House C.T.S No : 117-B,
L&T Business Park Saki Vihar Road
Powai Mumbai - 400 072
Phone: 022 2803 2000
For the purposes of this Website Privacy Policy, Personal Data is any information relating to an identified or identifiable natural person, for all data processing carried out in the framework of its business and activities.
To make things clear, it is any information that relates to an individual. Such Personal Data can take the form of
Basic identification information such as your name or date of
birth;
Information that can be attributed to you directly or
indirectly
– such as a post on a social media
Information which can be associated to you or your device
such
as, for instance, an IP address (i.e. the
network address of your machine);
Etc.
In this respect, the notion of “processing” designates any action that is undertaken on your Personal Data such as, for instance:
Collection;
Storage;
Access;
Analysis;
Deletion;
Etc.
When operating, this Website may collect the following categories of Personal Data:
Identification data: any information which
allows
your identification, whether directly
or indirectly such as your name or contact details (address,
email
address, telephone number), your
job type, your company
Messages: you may send us enquiries using this
Website
Professional information, notably in case you submit a
job
application
Connection data : any information regarding
your
connection and access to this Website (e.g.
type of machine and browser used, timestamp of your connection,
IP
address, pages visited, etc.),
browsing history
Location data: information that may be provided
by
your machine and browser about your location
if you allow such information to be shared with
SANOFI
Data relating to and data which may be collected by
cookies: for more information about
cookies, please see below.
Any processing of Personal Data must be implemented for a defined purpose. In this respect, the collection and processing of Personal Data on this Website is conducted for the following purposes:
To allow you to navigate this Website
To provide you access to online services, application
and
platforms; manage your online
accounts;
To provide patient support, healthcare support
services, patient engagement and prescription
information; claims management, including insurance claims;
To conduct research and development; carry out
clinical studies, registries and trials ;
manage and validate the recruitment and participation of
individuals
to studies, trials and other
operations ; analyze demographic data ; offer special programs,
activities, trials, events or promotions
via our services ; carry out market or consumer studies ;
To personalize your browsing experience: when
using
our services ; ensure that our services
are presented in the way that best suits you ; understand your
professional and personal interests
in our content, products and services or other content and adapt
our
content to your needs and preferences
; present you products and offers tailored to you
To improve our products and services identify
usage
trends and develop new products and
services; understand how you and your device interacts with our
services ; track and respond to safety
concerns ; determine the effectiveness of our promotional
campaigns,
conduct surveys;
To process your job applications
To allow us to communicate with you ; respond
to
your requests or inquiries ; provide support
for products and services ; provide you with important
information,
administrative information, required
notices, and promotional materials ; send you news and
information
about our products, our services,
our brands, our operations ; organize and manage professional
events
and congresses, including your
participation to such events
For the purposes of this Website, your Personal Data is only processed on the basis of:
your prior CONSENT: where you have clearly expressed
your
approval of SANOFI’s processing of your
Personal Data. In practice, this will generally
mean
that SANOFI will ask you to sign
a document, or to fill-in an online “opt-in” form or to follow
any
relevant procedure to allow you
to be fully informed and then either clearly accept or refuse
the
envisaged Personal Data processing.
By navigating this Website and, if relevant, consenting to the
processing of your Personal Data using
cookies (as per our cookie policy below).
a contractual relationship between you and
SANOFI:
in such case, the processing of your
Personal Data is generally necessary to the execution or the
performance of the contract; this means
that if you do not wish SANOFI to process your Personal Data in
that
context, SANOFI may or will
be obliged to refuse to enter into such contract with you or
will
not be able to provide the products
or services covered in this contract.
the “legitimate interest” of SANOFI in the
sense of
applicable data protection law. In such
a case, SANOFI shall consider your fundamental rights and
interests
in determining whether the processing
is legitimate and lawful.
The Personal Data collected on this Website will be retained for the following periods, depending on the categories of Personal Data processed
Identification data: [Session Time]
Messages: [Session Time]
Professional information, notably in case you submit a
job
application [Not Applicable]
Connection data: [Session Time]
Location data: [Session Time]
Data relating to anD data which may be collected by
cookies: Please see the cookie policy
below
SANOFI may transfer your Personal Data both internally (i.e. to other SANOFI entities) and/or externally to third party service providers for the purposes of communication.
Where such internal or external transfer of Personal Data implies the transfer of your Personal Data to a country providing a lower level of protection to Personal Data than generally afforded in your jurisdiction, SANOFI will ensure that a sufficient level of protection is provided to your Personal Data by implementing adequate safeguards such as the European Standard Contractual Clauses, the SANOFI Binding Corporate Rules or asking for your prior explicit consent.
You can exercise your rights as provided by applicable data protection laws.
To that end, SANOFI informs you that you are entitled:
to have access upon simple request to your
Personal
Data – in which case you may receive
a copy of such data (if requested), unless such data is made
directly available to you, for instance
within your personal account;
to obtain a rectification of your Personal Data
should your Personal Data be inaccurate,
incomplete or obsolete;
to obtain the deletion of your Personal Data in
the
situations set forth by applicable data
protection law (‘right to be forgotten’);
to withdraw your consent to the processing of Persona
Data
processing without affecting
the lawfulness of processing, where your Personal Data has been
collected and processed on the basis
of your consent;
to object to the processing of your Personal
Data,
where your Personal Data has been collected and processed on the
basis of legitimate interests of SANOFI, in which case you will
need
to justify your request by explaining to us your particular
situation;
to request a limitation of the processing of
Personal Data processing in the situations
set forth by applicable data protection law;
to receive your Personal Data for transmission
from
SANOFI to a third-party or to have your
Personal Data directly transferred by SANOFI to the third-party
of
your choice, where technically
feasible (data portability right allowed only where the
processing
is based on your consent)
If you would like to exercise any of these rights, please contact us as described in the “How to Contact Us” section below and we will take necessary steps to respond as soon as possible.
You may also file a complaint before a competent data
protection authority regarding the processing of
your
Personal Data. While we suggest that you contact us beforehand,
if
you wish to exercise this right, you should contact directly the
competent data protection authority.
SANOFI welcomes any questions or comments you may have regarding this Website Privacy Policy or its implementation. Any such questions or comments should be submitted using the contact information below:
You can also call us between 9AM and 5PM on any working day* at 022-28032000. Please select IVRS option 2 for medical information and IVRS option 3 for reporting adverse events
You can send any request pertaining to SANOFI’s use of your Personal Data to our Data Protection Officer at the following email address: gajananj.shenoy@sanofi.com